Insurance Claims
We Handle It.
Colorado hail and wind storms cause serious roof damage - and insurance companies make it hard to get what you're owed. We document everything, attend your adjuster meeting, and fight for a fair settlement on your behalf.
We've Done This Hundreds of Times
Most homeowners have never filed a roof claim. Insurance adjusters have. That's the imbalance we fix. Our team knows what adjusters look for, how to document damage to code standards, and how to push back when a claim is undervalued.
We don't charge for the inspection. We don't pressure you to sign anything. We show you exactly what's on your roof - graded A through F - and let the documentation speak for itself.
What We Handle
If a storm touched your property, we inspect it - and document every finding with photo evidence tied to industry damage standards.
Granule loss, bruising, fractures, and punctures - we identify and document hail impacts down to the quarter-inch threshold insurers require.
Lifted, creased, or missing shingles from high-wind events - including damage to ridge caps, flashing, and ventilation that adjusters often miss.
Tree strikes, ice dams, and falling debris cause structural damage that goes deeper than the surface - we find it and get it on the claim.
If your initial settlement was too low or damage was missed, we can help supplement the claim with updated documentation and scope of work.
We attend your adjuster meeting, present our findings side-by-side, and advocate directly for a complete and accurate scope of damage.
Photo evidence, roof grading report, and a detailed scope of work - everything your carrier needs, organized and professionally presented.
How We Work a Claim
From the first call to final installation - here's exactly what happens when you work with Impact Exteriors on an insurance claim.
Our certified inspector documents your roof - every damaged surface, every penetration, every piece of flashing. You receive a full photo report and an A-F grade.
We walk you through how to file with your carrier, what to say, and what not to say. You file - we prepare our documentation to match.
We're on the roof with the adjuster - presenting our findings, walking the damage, and making sure nothing gets missed or minimized.
If the adjuster's scope is incomplete, we prepare and submit a supplement with updated documentation. We fight for what the damage actually costs to fix.
Once your claim is approved, you review our proposal, sign off, and we schedule your project. No pressure, no surprises on the scope.
Certified installation, full cleanup, and a final walkthrough with documentation your carrier needs for payment release. Job closed - the right way.
Do's & Don'ts After a Storm
The actions you take in the first 48 hours can make or break your claim. Here's what matters.
- ✓ Call Impact Exteriors for a free inspection immediately
- ✓ Document visible damage with photos before any cleanup
- ✓ Save all storm-related communications with your insurer
- ✓ Apply temporary tarping if interior is at risk of water damage
- ✓ Request our written damage report before the adjuster arrives
- ✓ Let us attend the adjuster meeting with you
- ✗ Sign anything from a storm-chaser contractor at your door
- ✗ Allow repairs before the adjuster has inspected
- ✗ Accept the first settlement without a second opinion
- ✗ Delay - most Colorado homeowners coverage has a 1-year filing window
- ✗ Pay a contractor before your carrier has approved the scope of work
- ✗ Assume the adjuster's scope is complete
Insurance FAQs
Real Claims. Real Results.
"My adjuster initially gave me $4,200 for what should have been a full replacement. Impact Exteriors attended the reinspection with documentation - we got a full approval. These guys know what they're doing."
"I had no idea how to navigate a claim. Impact walked me through every step - from filing to the adjuster meeting. I never felt lost or pressured. My new roof was installed four weeks after the storm."
"Three other contractors told me my roof wouldn't get approved. Impact came out, graded it a D, documented everything - and we got a full replacement approved in two weeks. Incredibly professional."